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We are working to resolve an issue that affects 2 tax agent reports in myIR.

  • The client list report.
  • The unfiled returns report.

‘Return expected’ column displaying incorrect information on client list report

In some instances, the ‘return expected’ information is incorrect in the ‘Income tax information’ section of the tax agent ‘Client list report’ in myIR.

In these cases, the 'Return expected?' column is incorrectly showing as 'No' for clients where an expected return has not yet been filed. In these circumstances the ‘Return expected’ column should show as ‘Yes’.

The unfiled returns report

This issue also affects the income tax returns on the Unfiled returns report where, in some instances, returns that have been filed are being included on the report as unfiled.

We are aware of the impacts of this issue and working to resolve it.

Viewing the client (from your favourites or through the search function) will allow you to confirm whether your client has any outstanding income tax returns.

Last updated: 08 Nov 2021
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