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RealMe unavailable RealMe will be undergoing scheduled maintenance this weekend and will be unavailable from 10pm Saturday 2 July - Sunday 3 July.

Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

As part of our on-going process to keep tax intermediaries informed, we have recently made some improvements to the Top solutions page. All of the same information on our old Top solutions for tax intermediaries page is now available on the new Tax agents and Bookkeepers landing pages.

Tax Agents


The updates which we previously divided into Quick fixes, Progress updates and Changes to myIR have all been consolidated into one feed (in date order), making them more accessible.

You can view the most recent updates on the side of the landing page, or click select the Updates: Tax agents / Updates: Bookkeepers button to see all updates. From here, you can search the Top Solutions to find whatever you’re looking for without having to scroll through a long list. Our Resource library articles on automatically issued income tax assessments, consolidated groups and the client list report have been updated and moved over to these landing pages as well.

For the future - we’re currently working on the ability to filter updates by topic, and introducing the ability to subscribe to automatically receive new updates. We’ll let you know once we’re closer to releasing these features.

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