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Delays to response times: It is taking longer than usual to answer calls and myIR messages, and to process some COVID-19 Support Payment applications. This is because of the impact of COVID-19. If possible, please contact us through your myIR account. Log in to myIR

Budget 2022: The Government has announced Budget 2022, which includes changes to child support payments. Find out more on our Tax Policy website

Budget 2022: The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

If you receive Working for Families payments, you’ll get a notice of entitlement in February or March. If we do not have enough detail to work out the correct payments, we’ll send you a letter to ask you for more information.

Your notice will let you know what your payments will be from 1 April (for the 2022-2023 year). Check your family and income details in the notice are right. If they are, you do not need to do anything. You’ll automatically receive the payments shown in your notice from 1 April.

If you notice any details are wrong, or if you’ve been asked to provide more information, please update your details in your myIR account. Log in at and select ‘Family and income details’ from your Working for Families account panel. Or you can send us a secure message by selecting ‘I want to’ and then ‘Send a message’.

Check your notice of entitlement or letter for more details.

I got a notice about my Working for Families payments - what do I do next?

Working for Families rates changes

From 1 April 2022 the Government is increasing Working for Families Tax Credits rates and the abatement rate.

Incomes lifted for 346,000 families -

Last updated: 02 Feb 2022
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