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I got a letter about my Working for Families payments - what do I do next?

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    • Managing Working for Families
      • I got a letter about my Working for Families payments
      • Changes to your family or income details
      • View your Working for Families payments
      • Update my family's hours of work
      • Update a child's details
      • Update my family income for Working for Families
      • Update my partner details for Working for Families
      • Update shared care
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      • Paying back Working for Families overpayments

You've been sent a notice of entitlement because you're receiving weekly or fortnightly Working for Families payments.

We send you a notice in February or March, before the start of the next tax year. The notice tells you what your payments will be from 1 April. The notice also tells you the income and family details we've used to work out how much to pay you.

If we do not have enough details to work out the right payments, we'll send you a letter to ask you for more information.

You’ll get a new notice any time your payments change. 

Working for Families rate increases

From 1 April 2023 the Government is increasing payments for the family tax credit and Best Start.

Cost of Living Package: More families to receive childcare support (beehive.govt.nz)

What to do next

Work out if you need to do anything about the letter you've received.
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