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Email or phishing and phone scams

Email and phone scams are techniques used by fraudsters to collect a user's personal information. This can be done in a number of ways, including phoning and claiming to be from Inland Revenue or phishing - sending an email that appears to come from Inland Revenue or a tax refund agency.

Email or phishing scams

Email scams will include a website link. The website link directs the user to a false webpage which is usually a very good replica of the real page. You will be asked to enter personal Inland Revenue information such as your myIR Secure Online Services account userID and password.

Clicking on the link in the email may trigger a virus download onto the user's computer. Both actions will allow the fraudsters access to the user's Inland Revenue information.

Important!  
We will never send you an email that:

- asks you to provide personal Inland Revenue information such as your myIR account userID and password, or
- contains a direct link to a page to submit information such as our "myIR Secure Online Services" login page and ask you to login.

If you have received a suspicious email:

- please forward the email you received to phishing@ird.govt.nz

If you have replied to those behind these scams, and given money or personal details, contact your bank or credit card provider immediately.

Find out more about identifying phishing emails and what to do if your receive one

Phone scams

Hoax phone calls may claim to offer a refund on the condition that people make an upfront direct payment to a bank account via Western Union. They may also ask you to go to your computer to make the transfer through a website address they will give you, while they are still talking to you.

Important!  
Inland Revenue will never direct you to any website except www.ird.govt.nz.

If you receive what you believe to be a scam phone call, please just hang up.

If you have replied to those behind these scams, and given money or personal details, contact your bank or credit card provider immediately.

 


Date published: 27 Mar 2013

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