Our outcomes
Figure 1
Government priorities
- Economic transformation
- Families - young and old
- National identity
Our primary outcome
Improving the economic and social wellbeing of New Zealanders.
Our intermediate outcomes
Revenue is available to fund government programmes through people meeting payment obligations of their own accord
People receive payments they are entitled to, enabling them to, enabling them to participate in society
Our roles
- Advise government, with The Treasury, on tax policy and social policy measures
- Collect tax, child support, student loans and KiwiSaver contributions
- Distribute payments such as tax refunds and rebates, Working for Families, child support and paid parental leave
These outcomes are informed and supported by:
Our desired future
- Inland Revenue is responsive in meeting the changing and increasing expectations of government and society
- We make it easy for customers to get it right and hard to get it wrong
- Society has confidence that appropriate action will be taken against customers who do not comply
- Increasingly, paying tax is seen as contributing to society
- We are professional, approachable, effective and efficient
Our strategic direction
- Target and tailor our activities through understanding our customers
- Optimise organisational efficiency and reduce compliance costs over time
- Create an environment which promotes compliance
- Continually invest in our people and the tools to deliver our future outcomes
Planning methodology
- Inland Revenue planning methodology
- Organisational strategies
- Capability strategies
All of these things support our focus on sustainability.
End of long description.
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