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Reason for complaints
Figure 32

A pie graph showing the reasons for complaints (figures for 2005-06 are in brackets).

The graph is separated into the following portions:

• Internal procedures, 50% (44%)
• Legislation, 16% (14%)
• Correspondence, 12% (14%)
• Staff, 12% (12%)
• Telephones, 9% (15%)
• Other, 1% (1%)

End of long description.

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