Chart of structure and governance

		Bob Russell Commissioner

Mary Craig Deputy Commissioner (Corporate Services)	Alan Pinder Acting Deputy Commissioner (Business Development and Systems)	Carolyn Tremain Deputy Commissioner (Service Delivery)	Robin Oliver Deputy Commissioner (Policy)	Martin Smith Chief Tax Counsel (Office of the Chief Tax Counsel)
Corporate Services applies expertise over a range of specialist areas that concern all of Inland Revenue. Business areas: Business Management Services Corporate Affairs Corporate Legal Corporate Risk and Assurance Corporate Strategy Enterprise Architecture Enterprise Portfolio Management Finance and Planning Human Resources.	Business Development and Systems is responsible for the long-term development of Inland Revenue to meet new and developing customer demands. This includes leading major development programmes. Business areas: Customer Operations Design and Project Management Information Technology KiwiSaver.	Service Delivery is responsible for the direct delivery of services to customers. It covers the provision of information, debt and return management, audit and child support services. Business areas: Assistance Assurance Customer Insight Litigation Management Product Integration.	Policy Advice, jointly with The Treasury, advises the Minister on all aspects of tax law and reform, and on social policy issues that interact with the tax system. It also forecasts tax revenues. Business areas: Policy Relationship Management Group Revenue Forecasting.	The Office of the Chief Tax Counsel identifies and applies the correct interpretation of the Inland Revenue Acts and other relevant law while considering case law. It provides oversight of technical issues and decision making in Inland Revenue. Business areas: Adjudication Escalations and Advising Public Rulings Taxpayer Rulings.