Student loans
Phone numbers | Postal addresses | Send us an email |
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Phone numbers
| Student loan enquiries - New Zealand-based borrowers | ||
|---|---|---|
| Calling within New Zealand | 0800 377 778 |
Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0762 | |
| Calling from cellphone | 04 978 0762 | |
| Student loan overdue tax and returns - New Zealand-based borrowers | ||
|---|---|---|
| Calling within New Zealand | 0800 377 771 |
Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0779 | |
| Calling from cellphone | 04 381 9438 | |
| Overseas-based student loan borrowers | ||
|---|---|---|
|
Calling from overseas (overdue payments) |
Calling hours: 6am to 10pm NZ Time Monday to Friday |
|
| From Australia |
1800 559 653 Option1 |
|
| From UK |
0808 234 0098 Option 1 |
|
| Rest of the World |
+64 4 916 7114 Option 1 |
|
| Facsimile | +64 3 959 7613 | |
|
Calling from overseas (all other enquiries) |
+64 3 951 2020 |
Calling hours: 9am to 4.30pm NZ Time Monday to Friday |
| Facsimile | +64 3 951 2216 | |
Postal addresses
| Send your mail to: | ||
|---|---|---|
| Payments | Returns | General correspondence |
| Inland Revenue PO Box 39050 Wellington Mail Centre Lower Hutt 5045 | Inland Revenue PO Box 39090 Wellington Mail Centre Lower Hutt 5045 | Inland Revenue PO Box 39010 Wellington Mail Centre Lower Hutt 5045 |
| (If you're sending both a return and payment please use the payment address) | ||
| If you are an overseas-based student loan borrower, send your mail to: | ||
|---|---|---|
| Payments | Returns | General correspondence |
|
Inland Revenue PO Box 39050 Wellington Mail Centre Lower Hutt 5045 New Zealand |
Inland Revenue PO Box 39050 Wellington Mail Centre Lower Hutt 5045 New Zealand |
Inland Revenue PO Box 432 WMSC Hamilton 3204 New Zealand |
Send us an email
| Secure mail online (requires User ID and password) |
|---|
|
This service allows all customers to send and receive secure mail to and from us. You can use this service to contact us about your tax affairs and child support instead of phoning or writing. Secure mail cannot be used to dispute an assessment or determination made by us. To do this you need to follow the formal disputes process. |
| More information > |
| Non-resident general enquiry form - non-specific enquiries |
|---|
| This online form allows non-resident customers to send in general non-specific enquiries. |
| More information > |
| Overseas-based student loan borrowers - Overdue Payments |
|---|
| obbteam @ird.govt.nz |
| Overseas-based student loan borrowers - All other enquiries: |
|---|
| nonres@ird.govt.nz |
Date published: 29 Apr 2013
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