Contact us: Online enquiry
Email addresses, general enquiry forms, and our secure mail service
| Secure mail online (requires User ID and password) |
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This service allows all customers to send and receive secure mail to and from us. You can use this service to contact us about your tax affairs and child support instead of phoning or writing. Secure mail cannot be used to dispute an assessment or determination made by us. To do this you need to follow the formal disputes process. |
| More information > |
| Non-resident general enquiry form - non-specific enquiries |
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| This online form allows non-resident customers to send in general non-specific enquiries. |
| More information > |
| Overseas-based student loan borrowers - Overdue Payments |
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| obbteam @ird.govt.nz |
| Overseas-based student loan borrowers - All other enquiries: |
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| nonres@ird.govt.nz |
| General enquiry form - KiwiSaver enquiries |
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| If you have a general enquiry about KiwiSaver you can email our KiwiSaver team. Please don't include your IRD number, or ask us for tax or financial advice in your message. We'll reply by email within five working days. If you want to keep a copy of your request for your own records, print the confirmation page. If your enquiry is urgent, or for personal information, please call us. |
| More information > |
| Employer schedules (ir-File) | |
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| ir-File helpdesk | You can contact us through our secure mail service . |
| General enquiries from non-residents: |
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| nonres@ird.govt.nz |
| Non-resident entertainers: |
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| nr.entertainers@ird.govt.nz |
| Non-resident contractors: |
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| nr.contractors@ird.govt.nz |
| Report phishing or other suspicious online activity | |
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| Inland Revenue | phishing@ird.govt.nz |
| E-File Support Team (E-File emails only) |
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| efile.team@ird.govt.nz |
Date published: 29 Apr 2013
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