Contact us: Online enquiry forms and email addresses
Email addresses, general enquiry forms, and our secure mail service
Because of the risk of personal information being intercepted we cannot offer an email service to all our customers. Please use the forms below to correspond with us electronically.
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General enquiry form - non-specific enquiries
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This online form allows customers to send in general, non-specific, tax and child support enquiries.
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More information >
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Non-resident general enquiry form - non-specific enquiries
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This online form allows non-resident customers to send in general, non-specific enquiries.
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More information >
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Secure mail online (requires User ID and password)
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This service allows all customers to send and receive secure mail to and from us. You can use this service to contact us about your tax affairs and child support, instead of phoning or writing.
Secure mail cannot be used to dispute an assessment or determination made by us. To do this you need to follow the formal disputes process.
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More information >
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| General enquiry form - KiwiSaver enquiries |
If you have a general enquiry about KiwiSaver you can email our KiwiSaver team. Please don't include your IRD number, or ask us for tax or financial advice in your message. We'll reply by email within five working days. If you want to keep a copy of your request for your own records, print the confirmation page.
If your enquiry is urgent, or for personal information, please call us. |
| More information > |
| Employer schedules (ir-File) |
| ir-File helpdesk | You can contact us through our secure mail service . |
Date published: 29 Aug 2006
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