E-commerce and tax: E-commerce and GST
E-commerce and GST
Services
Services provided by a New Zealand resident GST-registered person to a customer in New Zealand have GST charged on them.
For GST purposes, services are defined as "anything that is not goods or money".
When are services zero-rated?
Services are zero-rated when they are supplied by a GST-registered:
- person and physically performed outside New Zealand, or relate to property outside New Zealand
- person or business to a non-resident who is outside New Zealand at the time the services are performed.
Who is a non-resident supplier?
| When ... | then ... |
|---|---|
| an overseas supplier with a fixed or permanent place of business in New Zealand, such as a New Zealand branch, has an annual turnover of supplies made in New Zealand greater than $60,000 |
|
| services are supplied by a supplier who isn't resident in New Zealand for GST purposes, to a person in New Zealand | these services are generally not subject to GST. |
| the non-resident supplier performs the services in New Zealand | the services are treated as being supplied in New Zealand and are liable for GST. |
| a non-resident provides online services | this doesn't fall within the definition of a fixed or permanent place of business in New Zealand, so GST is not payable. |
When is GST charged on services?
| If the ... | then the New Zealand supplier ... | and the overseas supplier ... |
|---|---|---|
| service is performed in New Zealand | charges GST |
charges GST unless:
|
| service is performed outside New Zealand | zero-rates the GST | is not subject to GST. |
When is evidence required for zero-rating?
There are a number of scenarios which may require different evidence for zero-rating.
| No | Scenario | Evidence |
|---|---|---|
| 1 | Physical goods are exported overseas by the supplier when the customer is overseas |
|
| 2 | Physical goods are exported overseas by the supplier and the customer is in New Zealand at the time of purchase |
|
| 3 | Digital products are downloaded by a customer overseas |
|
Note
In Scenario 3 above, it is unlikely that only one form of information will prove that the customer is overseas. It is expected that a reasonable attempt would be made to confirm the customer is overseas to support zero-rating.
Goods
Sale of physical goods
| If ... | then ... |
|---|---|
| a GST-registered person sells goods over the internet and the goods are physically supplied to a customer in New Zealand | GST is chargeable at 12.5%. |
| goods are sold over the internet and physically supplied to customers overseas | the sales can be zero-rated for GST purposes. |
Note
It is important to prove that the goods have been exported (entered for export by the supplier) and sufficient evidence should be held to prove this.
Sale of digital products
| If ... | then ... |
|---|---|
| a GST-registered person sells digital products over the internet which are downloaded, such as music, software or digital books, to a New Zealand customer |
GST is chargeable at 12.5%. These products are treated as services for GST purposes. |
| digital products are sold over the internet and downloaded by an overseas customer | they can be zero-rated. |
Note
It is important to prove that the products are "exported" otherwise GST must charged. See our GST guide (IR375) for further information.
Purchasing goods from overseas
GST is leviable on the value of the goods (the total of the declared purchase price inclusive of transport or freight and insurance plus any duty payable) when the goods arrive in New Zealand. It is collected by Customs from the purchaser before the goods are released.
To minimise compliance costs, Customs GST is not imposed on imports of less than NZ$400 - a $50 GST threshold.
Selling secondhand goods
The simple definition of secondhand goods is "goods previously used".
An input tax credit can be claimed for the purchase of secondhand goods from an unregistered person when completing the GST return - 1/9th of the purchase price paid.
There must be a record of the name and address of the supplier, the date of purchase, a description of the goods, the quantity of the goods and the price paid.
| When secondhand goods are purchased from an unregistered person and subsequently sold on the internet to ... | then ... |
|---|---|
| a New Zealand customer |
the price paid by the New Zealand customer will:
|
| an overseas customer and exported by the supplier |
|
Note
The goods must be entered for export, they must leave New Zealand within 28 days of the time of supply, and the recipient of the goods must provide a declaration that neither they or an associated person will re-imported to New Zealand in the same condition in which they were exported.
Computer software and intellectual property
This includes copyright, licences to use and licences to sell or royalties.
For GST purposes, where the intellectual property is purchased from a New Zealand resident by a New Zealand customer, GST is paid on the supply, as all goods and services supplied in New Zealand are subject to GST.
The supply of software downloaded directly from an overseas supplier on the internet is a supply of services only, and GST is not payable on imported services.
For GST purposes, copies of software programmes are "goods" while the copyright in relation to software programmes is "services". The supply of copyright in relation to a software programme and the supply of a copy of a software programme are distinguishable. In the latter, there is no transfer of copyright rights.
For local purchases of software, there is generally no need to distinguish between the supply of goods and the supply of services because all goods and services supplied in New Zealand are subject to GST. However, the distinction is relevant in cross-border situations as no GST is payable on imported services.
We follow the OECD decision of treating products digitally supplied as services.
If software is downloaded directly from an overseas supplier on the internet, it may be noted that the customer acquires data in the form of a digital signal and doesn't obtain the copyright. None the less, that data constitutes services for GST purposes. This is treated as an imported service not subject to GST. However, if the software was from a New Zealand supplier, GST would be charged.
Note
For more information read our policy on GST and imported services in Tax Information Bulletin (TIB), Vol 16, No 10, (November 2004).
For more general GST information:
Visit our GST section.
Read or download our GST guide IR375.
Read our newsletter GST News issued each March and September.
Date published: 06 Oct 2009
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