You need to submit a FamilyBoost claim to get your refund.
FamilyBoost can be claimed for the following quarters:
- 1 July to 30 September
- 1 October to 31 December
- 1 January to 31 March
- 1 April to 30 June.
You can claim FamilyBoost for the childcare fees you are required to pay. Childcare fees can include optional charges and services, such as meals or nappies, but do not include donations or subsidies, like the Childcare Subsidy from Work and Income.
You can make your claim at any time after the quarter has ended. Each quarter will need to be claimed separately. You cannot pre-submit a claim partway through a quarter.
You will have up to 4 years to submit your claims.
Before you start
Check that you're eligible and have registered for FamilyBoost.
You'll also need your:
- child or children’s full name, date of birth and IRD number
- early childhood education (ECE) provider’s name, address and licence number
- invoices or quarterly statements from your ECE provider(s) (use quarterly statements if you can)
- New Zealand bank account information.
If you have a partner, you will also need their full name, date of birth and IRD number.
If you’re uploading a photo of your invoice or quarterly statement, check all required details are showing and that it’s clear enough to read. If your phone has a ‘live’ function, turn it off when taking the photo.
In myIR select 'Claim FamilyBoost' in your FamilyBoost account
Enter required details.
Upload invoices/quarterly statement
Upload invoices or your quarterly FamilyBoost statement. If you have a quarterly statement, you should use this. You do not need to provide both.
These should be provided as PDFs. If you cannot upload them as PDFs, you can upload them as images.
If you are claiming FamilyBoost for an earlier quarter, you need to click ‘FamilyBoost periods’ in your myIR FamilyBoost account and find the period you want to claim for.
Enter the final details
Select whether you want to transfer your FamilyBoost credit to another IRD number or account.
Review and confirm your claim
Submit your claim
Log in to myIR
What happens next
We will contact you if we need any more information.
We pay most FamilyBoost refunds within 15 working days. It may take longer if we need more information from you, or your income tax return is being processed.