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Changes to the disputes resolution process

We have been working with the New Zealand Law Society and New Zealand Institute of Chartered Accountants to improve the disputes resolution process and tailor it more to the needs of our customers.

From 1 April 2010, we have implemented a number of administrative enhancements to the disputes resolution process to improve the timeliness of the process and provide certainty for disputants.

Some of the main changes that have been made are:

  • better prepared notices of proposed adjustments (NOPAs) that are easier to read
  • conferences with a clearer purpose
  • clarifying our position in the opt-out process
  • improvements in timeliness.

Find out more about these changes to the disputes resolution process

Revenue Minister Peter Dunne and Inland Revenue Commissioner Robert Russell invite feedback on proposed improvements to the tax disputes process. Consultation closes on 20 August.

Find out more about the consultation on the tax disputes process on our Policy Advice Division's website


Date published: 12 Jul 2010

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