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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

How to register and manage your myIR account, set up two-step verification and fix any problems with logging in.
  • Logging into myIR

    Help and information for common problems with logging into myIR including two-step verification.

  • Register a myIR account

    Steps to register a myIR account if you're a business or organisation or for yourself.

  • Managing your myIR account

    If you're the owner, administrator or executive administrator of a myIR account, you can link associated accounts as well as add or remove access and permission levels.

  • What you can do in myIR

    How to send us a message, a document, or submit a return you have saved in myIR. Also learn about the easy-to-use myIR navigation assistant that takes you to the top tasks customers carry out in myIR.

     

Last updated: 24 Jun 2025
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