Skip to Content

myIR, payments and more

Tax agents
Ngā kaikaute

Getting started with E-File

If you're interested in using E-File you need to have the right hardware and software and be registered with the E-File Support Team.

What resources you need to use E-File

To use E-File you need:

  • a computer compatible with Microsoft Windows
  • a printer
  • an Inland Revenue-approved software package, and
  • an Internet service provider connection.

Back to top

How to register to use E-File

If you're a tax agent and want to use E-File you need to register with the E-File Support Team so we can send you the information you need. You can order enrolment forms through our tax agents' self-service line on 0800 257 773, or you can download the E-File registration (IR798) form.

The E-File logo

E-File is a registered trademark with its own logo.

Once you have registered for E-File we'll offer you the opportunity to accept an E-File logo contract. This means you can advertise your participation in E-File.

Back to top

E-File software developers

If you're a tax agent thinking about using E-File the approved software developers listed below may be helpful. These developers provide certified E-File software.


We don't endorse one particular package or supplier over another.


Reckon APS
Box 90245
Victoria Street
West Auckland
Mail Centre 1142

Phone: 09 302 2228
Fax: 09 302 2121
CCH iFirm
PO Box 2864
Christchurch 8140

Phone: 0800 946 535
Fax: 03 962 7345
Emcom Systems
PO Box 95087
Waitakere City 0653

Phone: 09 837 2226
Fax: 09 837 2718

Xero Practice Manager
PO Box 137 332
Auckland 1150

PO Box 2864
Christchurch 8140

Phone: 0800 606 962
BmSoft Limited
3/4 Rewi Road Epsom

Phone: 09 625 4348

Back to top

E-File Support Team

Please contact us if you need support or would like to provide feedback on E-File.

Contacting the E-File Support Team

You can email us at

You can call our helpdesk on the numbers below. Our helpdesk is available from 8am to 4.30pm Monday to Friday.

Calling within New Zealand 0800 433 453
Fax within New Zealand 04 890 4714

You can write to us at:

E-File Support Team
Inland Revenue
PO Box 2198
Wellington 6140

Providing feedback

Your comments and feedback are always welcome. If you have any suggestions on improving E-File or feedback on the current product please contact us.

Back to top