Annual Report 2006: Cover and Directory
Desired future
- Inland Revenue is responsive in meeting the changing and increasing expectations of government and society
- We make it easy for customers to get it right and hard to get it wrong
- Society has confidence that appropriate action will be taken against customers who do not comply
- Increasingly, paying tax is seen as contributing to society
- We are professional, approachable, effective and efficient
Presented to the House of Representatives pursuant to the Public Finance Act 1989 and the Tax Administration Act 1994.
- $46.8 billion revenue assessed
- $980 million assessed in audit discrepancies
- $341 million child support distributed
- $1.8 billion debt collected
- $499 million student loans collected
- $839 million family assistance distributed
- 79% customer satisfaction
Directory
| Website | www.ird.govt.nz |
|---|---|
| Online services, including forms and calculators | |
| INFOexpress automated services | |
| Available 6 am to 12 midnight - 7 days | |
| Request a taxpack | 0800 257 772 |
| Request forms and guides | 0800 257 773 |
| Request a summary of earnings | 0800 257 778 |
| Request a personal tax summary | 0800 257 444 |
| Student loan interest write-off | 0800 257 999 |
| All other services | 0800 257 777 |
| Estimate family assistance | 0800 257 477 |
| Request family assistance registration pack | 0800 257 477 |
| Freephone numbers | |
| Numbers are available 8 am to 8 pm Monday to Friday, and 9 am to 1 pm Saturday (Child Support numbers are available 8 am to 6 pm Monday to Friday only) | |
| Individuals and families | |
| Income tax and general enquiries | 0800 227 774 |
| Overdue tax and returns | 0800 227 771 |
| Child support enquiries | 0800 221 221 |
| Child support overseas enquiries | 64 9 984 2536 |
| Family assistance | 0800 227 773 |
| Student loan borrowers | |
| General student loan enquiries | 0800 377 778 |
| Student loan account enquiries | 0800 337 778 |
| Overdue tax and returns | 0800 377 771 |
| Non-resident borrowers | +64 3 951 2020 |
| Businesses | |
| Income tax and general enquiries | 0800 377 774 |
| General employer enquiries | 0800 377 772 |
| Corporate employer enquiries | 0800 443 553 |
| Employer child support enquiries | 0800 220 222 |
| GST enquiries | 0800 377 776 |
| Overdue tax and returns | 0800 377 771 |
| File an employer schedule (ir-File) | 0800 473 829 |
| Anonymous information line | 0800 377 774 |
| Postal addresses | |
| Tax returns and correspondence | |
| Post to: | PO Box 1454, Hamilton 3240 |
| or | PO Box 39090, Wellington 5045 |
| or | PO Box 3752, Christchurch 8140 |
| Payments | |
| Post to: | PO Box 1535, Hamilton 3240 |
| or | PO Box 39090, Wellington 5045 |
| or | PO Box 3752, Christchurch 8140 |
| Child Support correspondence | |
| Post to: | Child Support, Inland Revenue, Private Bag (then the name of the city or town of your local office) |
| Complaints Management Service | |
| Phone: | 0800 274 138 (8 am to 5 pm Monday to Friday) |
| Fax: | 04 890 4561 |
| Post: | PO Box 1072, Wellington 6140 |
| Online: | use the "make a complaint" form on our website www.ird.govt.nz |
| Inland Revenue National Office | |
| Phone: | 04 890 1500 (8 am to 5 pm Monday to Friday) |
| Post: | PO Box 2198, Wellington 6140 |
Other sections in this report
Preface | Commissioner's introduction | Part two | Part three | Part four | Part five | Part six | Audit report | Additional information | Cover and Directory |
Date published: 08 Nov 2006
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