Statement of Intent - 2004 - Part 1
Choosing the right activities to achieve our outcomes - page 15
Our outcomes set out what we need to achieve for government. Our desired future sets out the environment we must operate in to best achieve those outcomes.
Figure 8 -
Desired future
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To help us deliver our desired future we need to assess emerging opportunities and risks and from that identify our priorities. To assist in this process we have developed a set of integrated planning and thinking tools.
Our planning process
Our analysis and planning process assists us to achieve our outcomes and our desired future in the most effective and efficient way.
Figure 9 -
Over the past 12 months we have strengthened our high level strategic planning process. This is allowing us to:
- improve monitoring of our progress on the steps we are taking to achieve our desired future
- improve our prioritisation and our understanding of what is important
- tighten the planning linkages between high level strategy and detailed delivery planning.
Our core capabilities
Our core capabilities are our current and future organisational strengths. They inform our thinking about the functions in which we have some inherent expertise. Identifying Inland Revenue's core capabilities helps us to both maximise and preserve our strengths and therefore enhances our understanding of how we can achieve our desired future. In deciding what were Inland Revenue's core capabilities we looked for the characteristics that:
- are sustainable-the capability persists over time
- provide points of leverage for the organisation (that we can still look to improve upon)
- align with external recognition of what we are good at
- are difficult for others to replicate.
Other pages in: Statement of Intent - 2004 - Part 1
- What we strive to achieve - pages 10-11
- What we strive to achieve - pages 12-13
- What we strive to achieve - pages 13-14
- Choosing the right activities to achieve our outcomes - pages 15-16
- Choosing the right activities to achieve our outcomes - page 17
- Choosing the right activities to achieve our outcomes -page 18-19
- Policy and legislation - page 19
- Inland Revenue's Charter - page 20
- Strengthening our customer focus - page 21
- Strengthening our customer focus - page 22
- Strengthening our customer focus - page 23
- Strengthening our customer focus - pages 24-26
- Strengthening our customer focus - pages 26-27
- Strengthening our customer focus - pages 27-28
- Enhancing our services - pages 29-30
- Enhancing our services - pages 31-32
- Enhancing our services - pages 32-33
- Ensuring we have the right capability - pages 34-35
- Ensuring we have the right capability - pages 36-37
- Ensuring we have the right capability - pages 37-39
- Ensuring we have the right capability - pages 39-40
- Mitigating risk by strengthening governance - pages 41-42
- Measuring and evaluating our performance - pages 43-44
Date published: 16 Nov 2004
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