Deaf or hearing impaired customers
We’re committed to making our services easy to access for all our customers. We have a special fax number for customers who are unable to communicate by telephone. You can also contact us online through your secure online services account
Deaf or hearing impaired customers
| All enquiries | ||
|---|---|---|
| Fax within New Zealand | 0800 447 755 |
Hours 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
Note: This fax number is only available for deaf or hearing-impaired customers.
New Zealand Relay Service
Customers can also use New Zealand Relay (NZ Relay) to contact us. NZ Relay is a telecommunications service for people who are deaf, hearing-impaired, deaf-blind, or speech-impaired. All NZ Relay calls are strictly private, so information is safe and secure.
Find out more by going to the New Zealand Relay website.
Date published: 30 Nov 2010
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