myIR Secure Online Service enquiries
Phone numbers |
Please have your IRD number ready so we can locate your files promptly.
Use our 0800 self-service lines to order forms and stationery, taxpacks or check personal information such as account balances (PIN required). Learn more >
Inland Revenue records all telephone calls received through our contact centres as part of our commitment to providing the best possible service to our customers. Please note that child support calls are not answered through our contact centres and so these calls may not be recorded. Call recording privacy statement >
We also provide a service for deaf or hearing impaired customers.
All hours of service are in New Zealand local time: GMT + 12 hours (mid-April to mid-September ), GMT + 13 hours (late September to early April).
If you've been affected by the Christchurch earthquakes please call our disaster recovery helpline on 0800 473 566.
Phone numbers
| User ID and password enquiries | ||
|---|---|---|
| Calling within New Zealand | 0800 473 249 |
Calling hours: 8am to 8pm Monday to Friday and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0747 | |
| Calling from cellphone | 04 978 0747 | |
| File an employer schedule (ir-file) | ||
|---|---|---|
| Calling within New Zealand | 0800 473 829 |
Calling hours: 8am to 8pm Monday to Friday and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0747 | |
| Calling from cellphone | 04 978 0747 | |
| myIR issues | ||
|---|---|---|
| Calling within New Zealand | 0800 787 287 |
Calling hours: 8am to 8pm Monday to Friday and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0747 | |
| Calling from cellphone | 04 978 0747 | |
Date published: 12 Oct 2004
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