Overdue tax and returns
Phone numbers | Postal addresses | Send us an email |
Please have your IRD number ready so we can locate your files promptly.
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Inland Revenue records all telephone calls received through our contact centres as part of our commitment to providing the best possible service to our customers. Please note that child support calls are not answered through our contact centres and so these calls may not be recorded. Call recording privacy statement >
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Phone numbers
| Overdue returns | ||
|---|---|---|
| Calling within New Zealand | 0800 377 771 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Overdue tax, student loan payments and returns | ||
|---|---|---|
| Calling within New Zealand | 0800 377 771 | Calling hours: 9am to 4.30pm, Monday to Friday |
| Calling from overseas | +64 3 951 2004 | |
| Facsimile | +64 3 951 2216 | |
Postal addresses
| Send your mail to: | ||
|---|---|---|
| Payments | Returns | General correspondence |
| Inland Revenue PO Box 39050 Wellington Mail Centre Lower Hutt 5045 | Inland Revenue PO Box 39090 Wellington Mail Centre Lower Hutt 5045 | Inland Revenue PO Box 39010 Wellington Mail Centre Lower Hutt 5045 |
| (If you're sending both a return and payment please use the payment address) | ||
| If you are currently overseas: | ||
|---|---|---|
| Payments | Returns and correspondence | |
|
Inland Revenue PO Box 39050 Wellington Mail Centre Lower Hutt 5045 New Zealand |
Non-resident Centre Inland Revenue Private Bag 1932 Dunedin 9054 New Zealand |
|
| (If you're sending both a return and payment please use the payment address) | ||
| Overseas-based student loan borrower | Non-resident entertainer | Non-resident contractor |
|---|---|---|
|
Non-resident Centre Inland Revenue Private Bag 1932 Dunedin 9054 New Zealand |
Inland Revenue PO Box 5542 Wellesley Street Auckland 1141 New Zealand |
Inland Revenue PO Box 2198 Wellington 6140 New Zealand |
| (If you're sending both a return and payment please use the payment address) | ||
Send us an email
Because of the risk of personal information being intercepted we cannot offer an email service to all our customers. Please use the forms below to correspond with us electronically.
| General enquiry form - non-specific enquiries |
|---|
| This online form allows customers to send in general, non-specific, tax and child support enquiries. |
| More information > |
| Non-resident general enquiry form - non-specific enquiries |
|---|
| This online form allows non-resident customers to send in general, non-specific enquiries. |
| More information > |
| Secure mail online (requires User ID and password) |
|---|
|
This service allows all customers to send and receive secure mail to and from us. You can use this service to contact us about your tax affairs and child support, instead of phoning or writing. Secure mail cannot be used to dispute an assessment or determination made by us. To do this you need to follow the formal disputes process. |
| More information > |
| General enquiries from non-residents: |
|---|
| nonres@ird.govt.nz |
| Overseas-based student loan borrowers: |
|---|
| nonres@ird.govt.nz |
| Non-resident entertainers: |
|---|
| nr.entertainers@ird.govt.nz |
| Non-resident contractors: |
|---|
| nr.contractors@ird.govt.nz |
Date published: 12 Oct 2004
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