Make an appointment to see us: Family Liaison Officers
Family Liaison Officers
You can contact family liaison officers for free advice and information on any Working for Families Tax Credits, child support or student loan issues.
What our service offers
Family liaison officers will:
- talk to and educate communities and community groups about Working for Families Tax Credits and child support.
- talk to and educate schools and other tertiary providers about student loans
- provide information about what Working for Families Tax Credits financial help is available from Inland Revenue
- provide information about applying for Working for Families Tax Credits and what the criteria are
- educate or train community groups on how to complete the Working for Families Tax Credits registration forms, and on using the online service My family details and income to view and update information.
- provide information about child support for custodians and paying parents.
Community newsletter
Inland Revenue produces a community newsletter called Community-Wise. This is targeted at community groups and electorate offices and provides Working for Families Tax Credits, child support and student loan news.
You can get a copy of Community-Wise by downloading an issue from the 'Newsletters and bulletins' section. You can also subscribe to automatically receive each new issue of Community-Wise.
Contacting the Community-Wise editor
You can contact the Community-Wise editor if:
- you have suggestions for future editions
- your mailing details are incorrect, or
- you know of an organisation that would like to be added to our mailing list.
You can email the Community-Wise editor at communitywise@ird.govt.nz or send mail to:
Attention: The Editor
Community-Wise
Inland Revenue
PO Box 2198
Wellington
How to contact us
If you want someone to speak to your community organisation, school, workplace, government department, youth or specialist group about Working for Families Tax Credits or student loans, call 0800 227 773 and one of our customer service representatives will send your details to the social policy liaison officer in your area and they will promptly contact you to set up a visit.
Date published: 24 Mar 2008
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