myIR, payments and more
If you have a complaint about our service please let us know as soon as possible. We will take steps to make sure it doesn’t happen again.
To help us fully investigate your complaint, we need:
- your contact details
- your IRD number
- a brief description of the complaint and any steps that have been taken to try to resolve it with us.
If you wish to provide us with some anonymous information rather than make a complaint, please use our Report tax evasion or fraud anonymously form.
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