Overpayments and refunds
Find out what your options are if you've had a significant over-deduction from your salary or wages, overpaid a repayment obligation or overpaid your total loan balance.
Your loan's repaid in full
If you've repaid your loan in full and paid more than you needed to, you have the following options:
Pay another tax bill
If you want to use your overpayment to pay another tax amount, you can ask us to transfer your overpayment. Any amount left over will be refunded to you.
Receive a refund
Provided you don't have an overdue tax bill with us, we'll automatically refund your overpayment.
Your refund will be either direct credited to your nominated bank account or sent to you by cheque within 5 to 10 working days.
Your loan's not repaid in full
If your loan's not repaid in full and you don't have any overdue student loan repayments, you have the following options:
Leave the amount on your loan
- You can choose to leave the amount on your loan so your loan balance is reduced by that amount.
- If the amount totals $500 or more and you qualify for a voluntary repayment bonus, you can leave the amount on your loan so we can calculate and apply your bonus.
- If the amount is less than $500, you won't qualify for the voluntary repayment bonus this year. However, you can request the amount to be transferred to the next tax year to count towards a future student loan repayment obligation.
Pay another tax bill
You can use your overpayment to pay another tax bill you have.
Request a refund
You can request a refund of the overpayment within 6 months of being notified.
Provided you don't have any overdue student loan repayment obligations, your refund will be either direct credited to your nominated bank account or sent by cheque within 5 to 10 working days.
Note
If you have an overdue student loan repayment obligation, we'll clear this first.
Tell us what you want to do
You can send a secure mail with your instructions on what you want us to do, or you can call us - go to "Contact us".
Date published: 29 Feb 2012
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