All IRD phone numbers
Please have your IRD number ready so we can locate your files promptly.
INFOexpress is our automated telephone service. Order forms and stationery, taxpacks or check personal information such as account balances (PIN required). Learn more >
Inland Revenue records all telephone calls received through our call centres as part of our commitment to providing the best possible service to our customers. Call recording privacy statement >
We also provide a service for deaf or hearing impaired customers.
All hours of service are in New Zealand local time: GMT + 12 hours (mid-April to mid-September ), GMT + 13 hours (late September to early April).
Free 0800 calling does not apply to cellular calls.
| Income tax and general enquiries | ||
|---|---|---|
| Calling within New Zealand | 0800 227 774 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0779 | |
| Calling from cellphone | 04 978 0738 | |
| Business income tax and general enquiries | ||
|---|---|---|
| Calling within New Zealand | 0800 377 774 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0779 | |
| Calling from cellphone | 04 978 0736 | |
| Business GST enquiries, registration and returns | ||
|---|---|---|
| Calling within New Zealand | 0800 377 776 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0779 | |
| Calling from cellphone | 04 978 0732 | |
| Overdue tax and returns | ||
|---|---|---|
| Calling within New Zealand | 0800 227 771 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0779 | |
| Calling from cellphone | 04 978 0735 | |
| General employer enquiries | ||
|---|---|---|
| Calling within New Zealand | 0800 377 772 | Calling hours: 8am to 8pm Monday to Friday and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0779 | |
| Calling from cellphone | 04 978 0763 | |
| File an employer schedule (ir-File) | ||
|---|---|---|
| Calling within New Zealand | 0800 473 829 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0747 | |
| Calling from cellphone | 04 978 0747 | |
| Child support enquiries | ||
|---|---|---|
| Calling within New Zealand | 0800 221 221 | Calling hours: 8am to 6pm Monday to Friday. |
| Calling from overseas | +64 9 984 2537 | |
| Calling from cellphone | 0800 221 221 | |
| Employer enquiries about child support | ||
|---|---|---|
| Calling within New Zealand | 0800 220 222 | Calling hours: 8am to 4.30pm Monday to Friday |
| Calling from overseas | +64 9 984 2539 | |
| Calling from cellphone | 0800 220 222 | |
| Fax within New Zealand | 09 984 3091 | |
| Fax from overseas | +64 9 984 3091 | |
| Student loan enquiries - New Zealand-based borrowers | ||
|---|---|---|
| Calling within New Zealand | 0800 377 778 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0762 | |
| Calling from cellphone | 04 978 0762 | |
| Student loan overdue tax and returns - New Zealand-based borrowers | ||
|---|---|---|
| Calling within New Zealand | 0800 377 771 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0779 | |
| Calling from cellphone | 04 381 9438 | |
| Student loan enquiries - overseas-based borrowers | ||
|---|---|---|
| Calling from overseas (overdue payments) |
+64 3 951 2004 | Calling hours: 9am to 4.30pm Monday to Friday |
| Calling from overseas (all other enquiries) |
+64 3 951 2020 | |
| Facsimile | +64 3 951 2216 | |
| INFOexpress student loan interest write-off | ||
|---|---|---|
| Calling within New Zealand | 0800 257 999 | Calling hours: 6am to midnight, 7 days |
| Working for Families Tax Credits automated service | ||
|---|---|---|
| Calling within New Zealand | 0800 257 777 | Calling hours: 24 hours, 7 days |
| Working for Families Tax Credits enquiries from individuals | ||
|---|---|---|
| Calling within New Zealand | 0800 227 773 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0779 | |
| Calling from cellphone | 04 978 0734 | |
| Working for Families Tax Credits enquiries from caregivers in business | ||
|---|---|---|
| Calling within New Zealand | 0800 377 774 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Corporate employer enquiries | ||
|---|---|---|
| Calling within New Zealand | 0800 443 553 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0644 | |
| Calling from cellphone | 04 978 0644 | |
| All other corporate enquiries | ||
|---|---|---|
| Calling within New Zealand | 0800 443 773 | Calling hours: 8am to 4.30pm Monday to Friday |
| Calling from overseas | +64 4 978 0644 | |
| Calling from cellphone | 04 978 0644 | |
| Non-resident general enquiries | ||
|---|---|---|
| Calling within New Zealand | 03 951 2020 | Calling hours: 9am to 4.30pm, Monday to Friday |
| Calling from overseas | +64 3 951 2020 | |
| Facsimile | +64 3 951 2216 | |
| Non-resident entertainers | ||
|---|---|---|
| Calling within New Zealand | 09 367 1329 | Calling hours: 8am to 4.30pm, Monday to Friday |
| Calling from overseas | +64 9 984 4329 | |
| Facsimile | +64 9 984 3082 | |
| Non-resident contractors | ||
|---|---|---|
| Calling within New Zealand | 04 890 3056 | Calling hours: 8am to 4.30pm, Monday to Friday |
| Calling from overseas | +64 4 890 3056 | |
| Facsimile | +64 4 890 4510 | |
| Screen production industry desk | ||
|---|---|---|
| All enquiries | 0800 727 336 | Calling hours: 8am to 4.30pm Monday to Friday |
| Facsimile | +64 4 890 4510 | |
| Non-resident overdue tax, student loan payments and returns | ||
|---|---|---|
| Calling within New Zealand | 03 951 2004 | Calling hours: 9am to 4.30pm, Monday to Friday |
| Calling from overseas | +64 3 951 2004 | |
| Facsimile | +64 3 951 2216 | |
| Business tax information officers, Maori community officers , employer registration and employer issues, including fringe benefit tax | ||
|---|---|---|
| Calling within New Zealand | 0800 377 772 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Deaf and hearing impaired customers - all enquiries | ||
|---|---|---|
| Fax within New Zealand | 0800 447 755 | Hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Use this number to contact Corporate Communications, Internal Departments and Staff within National Office | ||
|---|---|---|
| Calling within New Zealand | 04 890 1500 | Hours: 8am to 5pm Monday to Friday. |
| User ID and Password Enquiries | ||
|---|---|---|
| Calling within New Zealand | 0800 473 249 | Calling hours: 8am to 8pm Monday to Friday and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0747 | |
| Calling from cellphone | 04 4 978 0747 | |
| Look at Account Information Issues | ||
|---|---|---|
| Calling within New Zealand | 0800 787 287 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling from overseas | +64 4 978 0742 | |
| Calling from cellphone | 04 978 0742 | |
| E-file - helpdesk (only for calls about E-File) | ||
|---|---|---|
| Calling within New Zealand | 0800 433 453 | Calling hours: 8am to 4.30pm Monday to Friday |
| Fax within New Zealand | 04 890 4714 | |
| StationeryXpress - helpdesk | ||
|---|---|---|
| Calling within New Zealand | 0800 101 035 | |
| KiwiSaver enquiries from individuals | ||
|---|---|---|
| Calling within New Zealand | 0800 KIWISAVER (0800 549 472) |
Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling by cellphone | 04 978 0800 | |
| KiwiSaver enquiries from employers | ||
|---|---|---|
| Calling within New Zealand | 0800 377 772 | Calling hours: 8am to 8pm Monday to Friday, and 9am to 1pm Saturday |
| Calling by cellphone | 04 978 0763 | |
Date published: 25 Mar 2008
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