myIR, payments and more
On this page you can find out about:
- Our processing times for refunds
- How to check the progress of your refund
- Changing your address or having your refund sent to a different bank account
- Confirming your personal tax summary before we send you your refund
Your return must be processed before we issue any refunds. Our processing timeframes for a few of our main non-business refunds are in the table below.
|Personal tax summary request||5-10 working days|
|Confirmed personal tax summary refund||5 working days (direct credit)
8-10 working days (by cheque)
|Unconfirmed personal tax summary - refund under $600||15 days|
|Other types of refunds|
|IR3 Individual tax return||10 weeks|
|Tax credit claims IR526||4-6 weeks|
If you're due a refund and have other amounts owing to us that:
- aren't under an instalment arrangement, or
- are for child support
we'll use your refund to pay these first. We'll refund any remaining credit to you.
The easiest way to check if we've processed you return or refund is to check it in myIR. You'll find this information in your Income tax section.
You'll also be able to see if a credit has been transferred to pay other outstanding amounts.
You can update your address or bank account in real time through myIR. As soon as you update your new details we'll start using them. You can also check what address or bank account we have for you.
Make sure you've confirmed your personal tax summary. Until you confirm the details on your PTS are correct, we can't issue any refund over $600.