Within five to ten working days after we receive your application

We will send you a:

• letter to let you know that we received your application, and
• brochure with information about Working for Families Tax Credits.

Within two weeks after we receive your application

We calculate your entitlement based on:

• the information you gave us, and
• your estimated family income.

Within four weeks after we receive your application

We will send you a notice of entitlement (NOE) which shows you how much you will receive.

• Every week on Tuesday, if you receive weekly payments
• Every fortnight on Tuesday, if you receive fortnightly payments

We direct credit your nominated bank or building society account with your Working for Families Tax Credits payment.

In April after the end of the tax year (31 March)

We will send you a change of circumstances (COC) letter if you normally file a tax return.

By the end of July

We will:

• make extra or back payments if we underpaid you or if you've missed out on a payment, or
• send you a bill asking you to pay us back if we overpaid you.

After the due date

We will charge you late payment penalties and interest on amounts over $100 if you have not paid your bill by the due date.

Within five to ten working days after we receive your application

We will send you a:

• letter to let you know that we received your application, and
• brochure with information about Working for Families Tax Credits.

After the end of the tax year (31 March)

We work out your entitlement based on your actual family income.

In April after the end of the tax year (31 March)

We will send you a change of circumstances (COC) letter.

By the end of July

We will direct credit your nominated bank or building society account with your Working for Families Tax Credits payment.