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Identity security

Every year many New Zealanders become victims of identity theft. The most common methods used by fraudsters to collect personal information are email and phone scams.

In this section you can find out what you can do to protect your identity, the support available for victims of identity theft, phishing and other scams, as well as current scams targeting our customers.

Protect your identity

Find out what you can do to protect your personal information to lower your chances of becoming a victim of identity theft.

Victim support

Read this section if you've fallen for a scam, given away personal information or suspect your identity has been stolen.

Phishing and other scams

Learn about how scams work so you can reduce your chances of becoming a victim of them.

Scam alert

See some examples of scams targeting our customers and find out how to report these.