Skip to main content

Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

These examples of recent scams may help you learn what an Inland Revenue scam looks like.

Signs of a scam

Email scams

Scam emails often include these kinds of details.

  • They are not from one of our email addresses.
  • They do not include your name – instead, they might say ‘kia ora’ or ‘dear citizen’.
  • They include links, which do not go to our website or myIR. We do not include links in our emails.
  • The language, logo or colours may be wrong.
Your tax summary is available - tax refund email scam

You can tell this email is a scam because:

  • this is not our address (1)
  • the colours and language are wrong (2)
  • we include your name (3)
  • we do not include links in emails (4)
  • we do not sign our letters with 'New Zealand' (5).

scam email with numbers linked to description

Missing bank details - tax refund email scam

You can tell this email is a scam because:

  • this is not our address (1)
  • we include your name (2)
  • we do not include refund amounts or links in emails (3, 4)
  • we do not sign our letters with 'New Zealand' (5).

scam email with numbers linked to description

Validate your information - tax refund email scam

You can tell this email is a scam because:

  • this is not our address (1)
  • we include your name (2)
  • we do not include links in our emails, and we only ask you to log into myIR from our website (3)
  • we give due dates, not time frames (4).

scam email with numbers linked to description.

Text (SMS) scams

We will not send you:

  • a message from any number except 5678 or 4478 (in New Zealand)
  • links in text messages.
New message from Inland Revenue - text message scam

You can tell this text message is a scam because:

  • this is not our number (1)
  • we do not include links in our text messages (2)
  • we do not send messages from a 'MyIR Team' (3).

scam text SMS message with fake link to contact Inland Revenue

Other scams

Scammers may also use fake:

  • IRD number application websites – we do not make you pay for an IRD number
  • social media accounts, where they pretend to work for us.

You may also be contacted by phone.

Read more about these types of scams.

Signs of a scam

When we contact you

Fake IRD number application websites

Some scam websites offer to help you get a IRD number for money, but instead they steal your payment and your personal information.

These scams often advertise on Google and social media platforms like X (Twitter), Facebook and Instagram.

We will never make you pay to apply for an IRD number. You can find out how to apply on our website.

IRD numbers

Remember to never give out your personal information unless you're sure of who you're dealing with. Run it past someone you trust to help you check, or if you are still unsure, please contact us.

Contact us

Last updated: 27 May 2026
Jump back to the top of the page