Sometimes our customers get emails, calls or texts from people pretending to be Inland Revenue. These scams try to get personal information or money from people.
We need to know about these scams to help protect our customers. If you get anything unusual let us know.
Phone or text scams
If you are reporting a phone call or text, email us at:
Include as many details as you have, such as:
- the phone number that the call or text was sent to
- the phone number the scam came from
- any numbers the scammer asked you to call or text
- any names used by the scammer
- any tax amounts mentioned in the scam
- any reference numbers the scammer gave you
- information the scammer asked for.
You can also report text scams by forwarding the text message from your phone to short code 7726, free of charge. You will receive a response from the Department of Internal Affairs.
If you received a suspicious email, forward it to us at:
Forwarding the email gives us all the information we need, so there's no need to send us a screen shot or image.
After you have forwarded it you can delete the email, and you may want to block the sender so you do not receive more emails from them.