Complaints, compliments and disputes

Register a complaint, find out how to disagree with a disputable decision or assessment, or tell us about a good experience.

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Complaints We're committed to providing excellent service. If you aren't satisfied with our service, processes, or a policy decision, you can follow the complaints process to send us a complaint.
Compliments If you've had a good experience with us, we'd love to hear about it.
Disputes If we cannot agree on a disputable decision or assessment, you may need to follow the disputes process. This process makes sure your rights are protected if the matter goes to court.

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Ngā amuamu, ngā whakamihi me ngā wenewene Complaints, compliments and disputes