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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

Media releases

Inland Revenue working to fix myIR problem

Inland Revenue is experiencing some issues with its online service, myIR. Customers are unable to log-in or the log-in is very slow.

We are working as a matter of urgency on a way to restore the service.

IR first noticed the issues yesterday morning. The problems are related to a systems upgrade over the weekend.