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End-of-year arrangements Our offices and phone lines will close down over the holiday season, but our website, self-service 0800 number and myIR will remain available. End of year closures

We have successfully completed our student loan system update.

Our online services (including myIR and gateway services) and our self-service voice channels are now available. Our offices and phonelines will be back to normal on Monday 8 December.

Thank you for your patience while we completed our system update.

Last updated: 07 Dec 2025
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