Changed your address and phone number?
About this service
It is important that we have your correct details so we can provide you with the information you need. You can use the NZ Post Change My Address service to tell us when you change your address and phone number. You can also give your new details to other organisations at the same time.
When to use this service
Use the Change My Address service to tell us and other organisations of your change of address or phone number. You cannot, however, use it for overseas address changes. If either your old or your new address is an overseas one, you need to complete a Have you changed your name, address or phone number? (IR238) form - go to "Forms and guides".
The Change My Address service is owned by New Zealand Post. When you use this service you give New Zealand Post permission to provide the change of address details to the organisation/s that you nominate. This information is stored on a secure password-protected server and will only be passed to the organisation/s that you nominate.
If you have any technical problems using this service please email New Zealand Post's technical support at support@changemyaddress.co.nz or phone them on 0800 501 501.
What you will need
The registration process is simple and is done on the New Zealand Post website. You will be asked to:
- choose a user name and password
- enter your personal details including date of birth and email address
- enter your old and new address details, and
- select the organisation/s from the list that you wish to inform of your new address.
Changing tax addresses
You will need your IRD number. You can find this on any correspondence we have sent you, including personal tax summaries, summary of earnings statements, tax returns and assessments. If you cannot find your IRD number, please contact us - go to "Contact us".
After you finish
Once you have submitted this change, your new address and phone number will update within approximately 5 working days.
You can use our Send and receive mail service to exchange secure mail with us. The service is accessed using a userID and password so you can discuss your personal tax affairs, child support or student loan information privately.
This service may require you to send confidential information to Inland Revenue so it is located on a secure part of our website to prevent unauthorised interception. If you are unable to access this service, your browser and/or firewall settings may need updating.
Inland Revenue takes online security very seriously. We have systems in place to protect the information you provide us, and regularly update our standards and technology to provide protection for your personal information.
You play an important role in protecting your information by taking basic precautions to protect your computer and data. You should keep your computer secure, only deal online with people and organisations you know and trust, and check that your personal information travels across the internet on secure connections.
There are many resources about computer security (such as websites, books and magazines) that can help guide you on what security precautions are appropriate for your situation.
