If you're registered for an online services account, you can update your address and phone number online straight away.
About this service
We need your correct details so we can give you information. You can change your address, phone number and email details quickly and easily, through secure online services.
When to use this service
You can also change your address and phone number through New Zealand Post's Change My Address service and give your new details to other organisations at the same time.
If your old or new address is an overseas one, you'll need to complete the form Have you changed your name, address or phone number? (IR238) - go to "Forms and guides".
Your information is stored on a secure password-protected server. When you use this service you give New Zealand Post permission to provide the change of address details to organisation/s you nominate.
If you have any questions email New Zealand Post at firstname.lastname@example.org or call them on 0800 501 501.
What you will need
How to register
Go to the New Zealand Post website. It will ask you to:
- choose a user name and password (these can also be used to redirect your mail)
- enter your personal details (from your New Zealand driver’s licence)
- enter your old and new address details
- select organisation/s you want to give your new address to.
Changing tax addresses
You’ll need your IRD number. You can find this on any correspondence from us, including personal tax summaries, summary of earnings statements, tax returns and assessments. If you can’t find your IRD number - go to "Contact us".
After you finish
If you change your address through secure online services, it will be updated straight away. If you changed your address at the NZ Post website, it will updated in approximately 5 working days.
This service may require you to send confidential information to Inland Revenue so it is located on a secure part of our website to prevent unauthorised interception. If you are unable to access this service, your browser and/or firewall settings may need updating.
Inland Revenue takes online security very seriously. We have systems in place to protect the information you provide us, and regularly update our standards and technology to provide protection for your personal information.
You play an important role in protecting your information by taking basic precautions to protect your computer and data. You should keep your computer secure, only deal online with people and organisations you know and trust, and check that your personal information travels across the internet on secure connections.
There are many resources about computer security (such as websites, books and magazines) that can help guide you on what security precautions are appropriate for your situation.