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RealMe unavailable RealMe will be undergoing scheduled maintenance this weekend and will be unavailable from 10pm Saturday 2 July - Sunday 3 July.

Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

Keeping your phone number and email address updated helps you manage your tax.

You can update your details anytime in myIR.

Log in to myIR

Select 'Manage my profile'

Go to the 'Profile' tab

From here you can select either:

  • 'Update email address'
  • 'Update phone number'.

Make the change and submit it

My responsibilities

It's important you keep your contact, income type and bank account details updated.

If you're a Working for Families or child support customer you'll also need to tell us about changes to your family situation or income.

If you want to use a paper form, download our Change of details form - IR238. Fill it in and send it to us at:

Inland Revenue
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045
New Zealand

Or, you can call us.

General enquiries and myIR support

Businesses and organisations - contact us

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