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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

You need to tell us about any changes to your family situation, income or hours of work so we can help you get the right payments and avoid debts.

Working for Families

Common situations you need to tell us about, like changes to family income, hours of work, partner details, child's details and shared care arrangements.

Changes to your family situation, income and working hours

Child support

Common changes you need to tell us about, how to update your details and what to do if your income drops.

Changes to family, job and income

Last updated: 06 May 2025
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