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Scam alert

Current scam example

This is not from IRD

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Are you a victim of identity theft?

If you have fallen for a scam, given away personal information or suspect your identity has been stolen, please see our "Victim support" page.

The most common methods used by fraudsters to collect someone's personal information are email and phone scams. These include phoning and claiming to be from Inland Revenue, or sending an email that appears to come from Inland Revenue or a tax refund agency.

Find out more about how to protect your identity

Reporting scams

We investigate and take action on reports of phishing and new attempts will be posted to this website.

If you receive a suspicious email, SMS scam message or a fraudulent call please email and include:

  • the email received, or
  • the number that the text message or phone number (CallerID) originated from
  • any names and call-back numbers given by the text sender or phone caller
  • details about the scam including:
    • the amount of tax refund quoted
    • the reference number
    • the information requested, and
    • any other relevant information.

Scams targeting our customers

Phone scams

Scammers claiming to be from Inland Revenue are cold calling people to say they are being investigated for tax fraud. The scammer requests personal information including the person's IRD number, before threatening them with legal action. In some cases people are told they must pay a debt urgently or face jail.

Some people have also reported scammers leaving voicemails stating the recipient is subject to criminal action for tax fraud, leaving a phone number for the person to return the call.

Email scams

More and more phishing email scams are appearing with the Inland Revenue logo on them. These are to fool people into believing they are genuine and that you are eligible for a tax refund.


We will never advise you that you are due a tax refund through email.

Examples of a scam using a fraudulent Inland Revenue email

email scam small

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Example of a scam using a fraudulent Inland Revenue website address

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Learn about about phishing and other scams