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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

All government departments are expected to deliver their work within their current funding levels for the period of this Statement of Intent. To do that, we’ll ensure that all parts of IR are fit-for-purpose, focused on what’s important and working efficiently and effectively. We need our people to focus on doing the work that we are prioritising, particularly around compliance. Everyone across IR contributes to this work in some way.

Each year, we’ll develop a performance plan which will set out how we will achieve a sustainable fiscal outlook while delivering efficient, effective, and responsive public services.

We’ll continue to look for efficiency gains across all areas of our work and carefully consider where we invest in our capability and capacity.

Last updated: 09 Jan 2025
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