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Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

We have front of house offices around the country. You can walk in or contact us to book an appointment. 

Contact us

Te Ika-a-Māui North Island

Address
72 Bank Street, Whangārei
Opening hours
Monday to Friday, 9am to 4pm
This office will be closed from Monday 1 August and will be open again from Thursday 1 September 2022.
Address
5 Byron Avenue, Takapuna
Opening hours
Monday to Friday, 9am to 4pm
Address
5 Osterley Way, Manukau
Opening hours
Monday to Friday, 9am to 4pm
Address
306 Cameron Road, Tauranga
Entrance off Third Avenue.
Opening hours
Monday, Tuesday, Thursday, Friday, 9am to 4pm
Wednesday, 9.30am to 4pm
Address
21 Home Straight, Te Rapa, Hamilton
Opening hours
Monday to Friday, 9am to 4pm
Address
1144 Pukaki Street, Rotorua
Opening hours
Monday to Friday, 9am to 4pm
Address
42 Grey Street, Gisborne
Opening hours
Monday, Tuesday, Thursday, Friday, 9am to 4pm
Wednesday, 10.30am to 4pm
Address
315 Devon Street East, New Plymouth
Opening hours
Monday to Thursday, 9am to 4pm
Friday, 10am to 4pm
Address
Level 1, 202 Hastings Street, Napier
Opening hours
Monday, Tuesday, Thursday, Friday, 9am to 4pm
Wednesday, 10am to 4pm
Address
Te Ao Nui, 17 Victoria Avenue, Palmerston North
Opening hours
Monday to Thursday, 9am to 4pm
Friday, 10am to 4pm
Address
Freyberg Building, 20 Aitken Street, Thorndon, Wellington
Entrance through St Pauls Square.
Opening hours
Monday to Friday, 9am to 4pm

Te Wai Pounamu South Island

Address
Civic House, 110 Trafalgar Street, Nelson
Opening hours
Monday to Friday, 10am to 3pm
Address
Appointment only
Opening hours
Not applicable
Address
74 Moorhouse Avenue, Addington, Christchurch
Opening hours
Monday to Friday, 9am to 4pm
Address
7 Beswick Street Timaru
Opening hours
Monday, Tuesday, Thursday, 10.30am to 4pm
Wednesday, Friday: Self-service only
Address
144 Rattray Street, Dunedin
Opening hours
Monday to Friday, 10am to 4pm
Address
45 Yarrow Street, Invercargill
Opening hours
Monday to Friday, 10.30am to 4pm
Last updated: 04 Jul 2022
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