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End-of-year arrangements Our offices and phone lines will close down over the holiday season, but our website, self-service 0800 number and myIR will remain available. End of year closures

Enterprises should have an open, honest and cooperative professional relationship with us based on mutual trust and transparency.

These are examples of open and honest communication.

  • A statement in the tax strategy or tax control framework, setting out how to communicate with us.
  • Established procedures and channels to deal with us in a professional and timely manner.
  • Responding to our information requests (formal and informal) in a timely manner, and providing full and complete responses.
  • Making accurate and timely voluntary disclosures if there is an error.
  • Seeking binding rulings or indicative views from us if there is uncertainty about a tax position.
  • Submitting on proposed tax policy changes that could affect the enterprise.

If you still have questions about building your tax control framework, you can contact us directly at [email protected]

Last updated: 04 Apr 2025
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