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Service changes and updates IR offices, myIR and phone lines (SPK2IR) are unavailable until the morning of Thursday 28 October for planned system maintenance. Find out more

Resurgence Support Payment (RSP) You will not be able to apply for the RSP in myIR until the morning of Thursday 28 October. Businesses affected by the alert level increase that started on 17 August can apply in myIR from 28 October. Applications for a 4th payment round are planned to open on 29 October. Find out more

Resurgence Support Payment (RSP) The government has announced an increase to the amount and frequency of the RSP from 12 November. Find out more

If you’re having a baby you may be able to get the following support from us: 

  • Paid parental leave - payments towards the loss of income when you take parental leave
  • Best Start payments, year 1 - all families with new babies are entitled to $60 a week for the baby's first year
  • Best Start payments, year 2 and 3 - depending on your income you may be entitled to Best Start in your child's second and third year
  • Working for Families - payment for families with children 18 and under
  • Child support - when you are not living with the other parent of your child. 

If you currently pay or receive child support, or you get Working for Families, you may need to update your details. If you’re a customer of both, you need to update your details in two places in myIR. 

Last updated: 09 Dec 2020
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