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RealMe unavailable RealMe will be undergoing scheduled maintenance this weekend and will be unavailable from 10pm Saturday 2 July - Sunday 3 July.

Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

When you separate, your child support and Working for Families entitlements and obligations can change.   

  • Child support is payments made from one parent to another to help with the cost of raising a child and is for parents who no longer live together. If you're already a customer you need to update your child support details.
  • You may become eligible for Working for Families if your income changes. If you already get Working for Families, the amount you get might change. If you're already a customer you need to update your Working for Families details.
Last updated: 14 Oct 2020
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