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End-of-year arrangements Our offices and phone lines will close down over the holiday season, but our website, self-service 0800 number and myIR will remain available. Find out more

We've upgraded our voice system You may notice some changes the next time you call us. Find out more

Each intermediary has different access and security requirements in myIR.

The 'Manage agency' functions in the Intermediary centre menu allow you to tailor your staff and client access controls. 

To review or change the access role for staff, select the ‘Manage my profile’ link at the top right-hand of the screen and under the I want to.. menu, select Manage additional logons.

From the ‘Manage my profile’ link you can also manage access roles and account permissions for your agency’s business accounts and set up a new logon.

Last updated: 09 Jul 2021
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