Our official social media channels give you important updates, information and reminders to help you get your taxes and entitlements right.
By going on our social media pages, you are agreeing to the conditions of their use.
Protecting your privacy
When posting on our social media pages or website, please protect your personal privacy and that of others. Do not publish personal information such as IRD numbers, private addresses or phone numbers. If you have a specific question that means you need to share private or personal information to get an accurate answer, send us a message in myIR.
Checking each channel's policies
Our social media pages are not secure channels as they are controlled by third parties. We encourage you to read each social media channel’s conditions of use and privacy policy.
When you choose to post
By submitting, posting or displaying your content on our social media pages, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide licence to use that content.
Comments we will remove
We may hide, remove or report content that includes personal information, is abusive or otherwise inappropriate. See our Transparency statement page for a full list.
Transparency statement for our social media use
Blocking, banning and editing
We may, at our discretion:
- inform you if we remove or edit your comments and give you the opportunity to post revised comments
- hide or delete your comments without informing you directly
- block or ban anyone who posts those types of comments, or who breaches these conditions of use or the conditions of use of a social media channel.
Interacting with us
Do not make specific enquiries about individual tax matters through our social media pages or website. We may not respond to all questions or comments. Any content or responses on our social media pages should not be considered tax advice. We do not offer private or direct messages. You can message us using myIR secure online services.
Making a complaint
If you have concerns about our social media use and you are not satisfied with the response from the staff members moderating our social media pages, you can make a formal complaint.