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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

While we are New Zealand’s revenue agency, administering social policies is a significant part of our work.

We want to get social policy payments right for our customers so they can come through difficult economic times and thrive. 

Read about what we’ve done this year to:

  • support 340,000 families with Working for Families payments
  • prepare for the ‘pass-on’ of child support to an estimated 42,000 sole parent beneficiaries
  • deliver Cost of Living Payments to 1.7 million New Zealanders 
  • speedily process the KiwiSaver contributions of 3.3 million members to start earning investment returns. 
Last updated: 18 Dec 2023
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