What we do and what we've achieved this year (2023)

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Our customers want us to keep making tax and payments simpler and more certain We focus on making it simple for the 4.88 million customers who pay individual income tax. Businesses play a special role in the tax and social policy system by providing us with employment information and collecting tax and payments such as student loans and child support.
Social policy payments that we make support thousands of families Families receive social policy payments that we deliver along with the Ministry of Social Development and Ministry of Business, Innovation and Employment.
Everyone benefits from tax The money Te Tari Taake, Inland Revenue collects helps pay for the essential services that all New Zealanders benefit from such as healthcare, education and protecting our environment. It’s our responsibility to ensure government has funding for them.
We work to ensure that New Zealanders continue to agree paying tax is a good thing The vast majority of people and businesses in Aotearoa New Zealand have a great attitude towards paying tax. The tax and social policy system relies on high levels of trust and people’s willingness to pay voluntarily.
We deliver 3 long-term outcomes for Aotearoa New Zealand We deliver 3 long-term outcomes for Aotearoa New Zealand - revenue, social policy payments and collaboration.
These are the key results we achieved this year The key results we achieved for revenue, social policy, making it easier for customers and being effective and efficient.
To achieve our outcomes, we work with many others As the principal steward of the tax system, we play a crucial role in maintaining and enhancing its integrity by striving for clarity, consistency and simplicity.
Helping customers get it right is at the heart of our approach The approach we take is to focus on collecting revenue, and ensuring New Zealanders get the social policy payments they’re entitled to, with less effort for customers and us.