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Operating expenses are recognised as an expense in the period to which they relate.

Operating leases

A lease is classified as an operating lease if it does not transfer substantially all the risks and rewards incidental to the ownership of an asset. Accommodation lease rentals payable under operating leases are recognised as an expense on a straight-line basis over the term of the relevant lease. Lease incentives received as an incentive to enter into an operating lease are also recognised on a straight-line basis over the term of the lease as a reduction in the rental expense.

Operating expenses by type for 2024 and 2025.
Operating expenses Actual 2024 ($000) Actual 2025 ($000) Unaudited budget 2025 ($000)
Technology and telecommunications $122,367 $124,552 $123,472
Accommodation leases $28,141 $27,363 $27,641
Contractors and consultants $28,464
$23,422 $33,441
Contingent workers—customer-facing
$5,602
$11,460 $9,677
Office expenses $9,849 $9,951
$10,693
Outsourced contracts $7,607 $6,724
$7,643
Legal expenses
$3,343
$4,612 $3,756
Travel and transport $4,658 $3,878 $4,351
Communications and publicity $3,752 $3,735 $4,551
Audit fees for the audit of the financial report[1] $1,456
$1,236 $1,716
Bank fees $1,520 $1,169 $1,600
Net loss on disposal of assets $433 $353 -
Debt expected credit losses and write-offs $156 $265 -
Disbursements for the audit of the financial statements $118 $89 $155
Net realised and unrealised foreign exchange losses
$1,579 -
Other operating expenses $1,385 $940 $6,497
Total operating $220,430 $219,749 $235,193

[1] Fees incurred for services provided by our audit firm:
The departmental financial statements, non-departmental financial schedules, and the service performance information for the year ended 30 June 2025 (the “financial report”) are audited by Audit New Zealand on behalf of the Auditor-General.

Explanation of major variances against budget

Operating expenses were $15.444 million lower than budget. This is mainly due to reductions in operating expenditure that IR committed to in Budget 2024, including efficiencies and reductions in accommodation leases, contractors and consultants, outsourced contracts and travel expenditure.

Last updated: 19 Nov 2025
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