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Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Recording our phone calls

As part of our commitment to providing the best service to our customers, we record most of the calls made to our contact centres, and some outbound calls we make. This helps us find ways to give you better service.

Call recording privacy statement

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