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RealMe unavailable RealMe will be undergoing scheduled maintenance this weekend and will be unavailable from 10pm Saturday 2 July - Sunday 3 July.

Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

Recording our phone calls

As part of our commitment to providing the best service to our customers, we record most of the calls made to our contact centres, and some outbound calls we make. This helps us find ways to give you better service.

Call recording privacy statement

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COVID-19 - contact us

Self-serve 0800 (24/7)

IRD numbers - contact us

Income tax - contact us

Child support - contact us

Working for Families - contact us 

General enquiries and myIR support

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