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Temporary system shutdown | On Friday 20 October from 3pm our phonelines will close. From 4pm our offices and online services will close. All services will be available from 8am Tuesday 24 October. Find out more

Recording our phone calls

As part of our commitment to providing the best service to our customers, we record most of the calls made to our contact centres, and some outbound calls we make. This helps us find ways to give you better service.

Call recording privacy statement

Top contact pages

COVID-19 - contact us

Self-serve 0800 (24/7)

IRD numbers - contact us

Income tax - contact us

Child support - contact us

Working for Families - contact us 

General enquiries and myIR support

All contact pages