Skip to main content

Delays to response times: It is taking longer than usual to answer calls and myIR messages, and to process some COVID-19 Support Payment applications. This is because of the impact of COVID-19. If possible, please contact us through your myIR account. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

Recording our phone calls

As part of our commitment to providing the best service to our customers, we record most of the calls made to our contact centres, and some outbound calls we make. This helps us find ways to give you better service.

Call recording privacy statement

Top contact pages

COVID-19 - contact us

Self-serve 0800 (24/7)

IRD numbers - contact us

Income tax - contact us

Child support - contact us

Working for Families - contact us 

General enquiries and myIR support

All contact pages

Jump back to the top of the page