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Delays to response times: It is taking longer than usual to answer calls and myIR messages, and to process some COVID-19 Support Payment applications. This is because of the impact of COVID-19. If possible, please contact us through your myIR account. Log in to myIR

Budget 2022: The Government has announced Budget 2022, which includes changes to child support payments. Find out more on our Tax Policy website

Budget 2022: The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

Use this form if you're getting child support or domestic maintenance and you want us to stop collecting payments from the liable parent.

You can ask us not to collect all or part of the money owing. You cannot cancel any penalties owed by the liable parent/person as these are owed to the government.

Only the receiving carer, the person getting the child support payments, can complete this form.

This form does not cancel child support or domestic maintenance.

Before you start

You'll need:

  • the liable parent's name
  • to make sure your contact details are up to date in myIR.

In myIR, select 'More...' from the Child support - Receiving carer account panel

Select 'Tell us not to collect'

Enter the required details and submit

Log in to myIR

What happens next

We'll stop collecting the payments you have asked us not to collect on the form.

My responsibilities

You'll need to complete the following forms if you do not want us to collect any future child support or domestic maintenance payments.

Cancel your child support

Cancel your domestic maintenance

If you're getting the sole parent rate of benefit or Unsupported Child's Benefit, you cannot ask us to stop collecting child support. But, you can ask us to stop collecting payments of domestic maintenance or court-ordered lump sums of child support.

Once you have asked us not to collect payments owed to you, you cannot later ask us to collect them. If you change your mind and would like the payments collected, you can collect them by applying through the District Court.

Ministry of Justice - Child support

You can also fill in the Authorisation not to collect child support or domestic maintenance - IR129 form.

Check you've included your correct information and any documents we need. Sign the form and send your documents to us at:

Child Support
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045

Child support - contact us

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Last updated: 28 Apr 2021
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