Send us a message using myIR
To keep your personal information safe, we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.
|Enquiry||Phone number||Current call wait times|
|Personal (within NZ)||0800 775 247||Call wait times unavailable|
|Business (within NZ)||0800 377 774||Call wait times unavailable|
|Overseas callers||+64 4 832 5205||Call wait times unavailable
Additional countries can now call us for free from Australia, Canada, United States of America, China, Hong Kong Special Administrative Region, South Korea and United Kingdom:
Not fluent in English?
Call us on 0800 700 334 to listen to the service options more slowly. This number is especially helpful to anyone who is not fluent in English or people with hearing impairments. Open to callers from anywhere in the world.
Our contact centres are open (NZ time):
Monday to Friday, 8am to 6pm
Our customer sites
We have front of house offices around the country. You can walk in or contact us to book an appointment.Our customer sites
Write to us
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045