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Service changes and updates IR offices, myIR and phone lines (SPK2IR) are unavailable until the morning of Thursday 28 October for planned system maintenance. Find out more

Resurgence Support Payment (RSP) You will not be able to apply for the RSP in myIR until the morning of Thursday 28 October. Businesses affected by the alert level increase that started on 17 August can apply in myIR from 28 October. Applications for a 4th payment round are planned to open on 29 October. Find out more

Resurgence Support Payment (RSP) The government has announced an increase to the amount and frequency of the RSP from 12 November. Find out more

Send us a message using myIR

To keep your personal information safe, we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.

Do it now in myIR

How to send a message in myIR

myIR support

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Call us

Enquiry Phone number Current call wait times
Personal (within NZ) 0800 775 247 Call wait times unavailable
Business (within NZ) 0800 377 774 Call wait times unavailable
Overseas callers +64 9 952 5914 Call wait times unavailable

Calling hours

Our contact centres are open (NZ time):

Monday to Friday, 8am to 6pm
Saturday, 9am to 1pm

Write to us

Postal address:

Inland Revenue
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045
New Zealand

IRD numbers for individuals

Update my details

Individual income tax return - IR3

What happens at the end of the tax year

Tax credits for donations

Paying your provisional tax

Last updated: 28 Apr 2021
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