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Budget 2024 | The Government has confirmed changes and provided more information on FamilyBoost. Find out more: FamilyBoost

Budget 2024 | The Government has confirmed changes to personal income tax, the independent earner tax credit, in-work tax credit, and the minimum family tax credit. Find out more: Personal income tax threshold changes

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Enquiry Phone number Current call wait times
Personal (within NZ) 0800 775 247 Call wait times unavailable
Business (within NZ) 0800 377 774 Call wait times unavailable
Overseas callers +64 4 832 5205 Call wait times unavailable

Additional countries can now call us for free from Australia, Canada, United States of America, China, Hong Kong Special Administrative Region, South Korea and United Kingdom:

Overseas customers ─ our tollfree numbers

Not fluent in English?

Call us on 0800 700 334 (from within New Zealand) to listen to the service options more slowly. This number is especially helpful to anyone who is not fluent in English or people with hearing impairments. If calling from anywhere else in the world +64 483 25260 (charges apply). 

Calling hours

Our contact centres are open (NZ time):

Monday to Friday, 8am to 6pm

Our customer sites

We have front of house offices around the country. You can walk in or contact us to book an appointment.

Our customer sites 

Write to us

Postal address:

Inland Revenue
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045
New Zealand

IRD numbers for individuals

Update my details

Individual income tax return - IR3

What happens at the end of the tax year

Tax credits for donations

Paying your provisional tax

Last updated: 08 May 2024
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