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Individuals and families Ngā tāngata me ngā whānau
  • IRD numbers Ngā tau IRD
  • Income tax for individuals Te tāke moni whiwhi mō ngā tāngata takitahi
  • File my individual tax return Te tuku i tētahi puka tāke takitahi
  • Support for families Ngā tautoko i ngā whānau
  • KiwiSaver Poua he Oranga
  • Student loans Student loans
  • Self-employed Mahi ā-kiri
  • More... Tāpiri atu…
Business and organisations Ngā pakihi me ngā whakahaere
  • Income tax Tāke moni whiwhi mō ngā pakihi
  • Employing staff Te tuku mahi ki ngā kaimahi
  • KiwiSaver for employers Te KiwiSaver mō ngā kaituku mahi
  • Goods and services tax (GST) Tāke mō ngā rawa me ngā ratonga
  • Non-profits and charities Ngā umanga kore-huamoni me ngā umanga aroha
  • International Tāwāhi
  • More... Tāpiri atu…
Intermediaries and others Ngā takawaenga me ētahi atu
  • Tax agents Ngā māngai tāke
  • Bookkeepers Te kaikaute
  • PAYE intermediaries Ngā takawaenga PAYE
  • Payroll bureaus Ngā tari utu ā-rārangi
  • Digital service providers Ngā kaiwhakarato pūmanawa rorohiko
  • More... Tāpiri atu…
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Individuals and families Ngā tāngata me ngā whānau
Popular pages Ngā wharangi rongonui
Cost of Living Payment Utu mō te utu oranga IRD numbers Ngā tau IRD File my individual tax return Te tuku i tētahi puka tāke takitahi Support for families Ngā tautoko i ngā whānau Managing my tax Te whakahaere i taku tāke
More individuals and families
Familes Ngā whānau
Working for Families Working for families Child support Te tautoko tamariki Paid parental leave Te utu tiaki pēpi
Property and Trusts Ngā wharangi rongonui
Trusts and estates Ngā rōpū kaitiaki me ngā rawa tuku iho Property Ngā rawa
Individuals Ngā tāngata
Income tax for individuals Te tāke moni whiwhi mō ngā tāngata takitahi Non-residents Ngā kainoho-tāwāhi Self-employed Mahi ā-kiri Kiwisaver for individuals Kiwisaver mā te tangata takitahi Student loans Ngā pūtea taurewa ākonga Cryptoassets for individuals Ngā rawa whiti-rangi mā te tangata takitahi Unclaimed money
Situations Ngā āhuatanga
I am going overseas Kei te haere ahau ki tāwāhi I received an income tax assessment I whiwhi i ahau tētahi aromatawai tāke moni whiwhi I'm struggling to file and pay my tax
More situations
Business and organisations Ngā pakihi me ngā whakahaere
Popular pages Ngā wharangi rongonui
Covid-19 Businesses and organisations KOWHEORI-19 Ngā pakihi me ngā whakahaere File a companies income tax return - IR4 Te tuku i tētahi puka tāke moni whiwhi kamupene - IR4 Not-for-profits and charities PAYE calculator to work out salary and wage deductions Property Ngā rawa IRD numbers Ngā tau IRD
More business and organisations
Income tax Te tāke moni whiwhi
Types of business income Ngā momo moni whiwhi pakihi Tax rates for businesses Ngā pāpātanga tāke mō te pakihi Balance dates Ngā rā mutunga tau pūtea
GST Tāke hokohoko (GST)
Charging GST Te uta i te tāke hokohoko Claiming GST Te kerēme tāke hokohoko
Employing staff Te tuku mahi ki ngā kaimahi
Register as an employer Te rēhita hei kaituku mahi Paying staff Utu kaimahi Payday filing Te tāpaetanga rā utu Deductions from income Ngā tangohanga mai i ngā moni whiwhi Kiwisaver for employers Te KiwiSaver mō ngā kaituku mahi
International Tāwāhi
International tax for business Te tāke aowhānui mō ngā pakihi
Situations Ngā āhuatanga
I am starting a new business Kei te tīmata au i tētahi pakihi hou I am going to employ someone Kei te tuku mahi ahau ki tētahi tangata My business is making a loss Kei te hapa taku pakihi
More situations
Intermediaries and others Ngā takawaenga me ētahi atu
Intermediaries Ngā takawaenga
Becoming an intermediary Te tū hei takawaenga Getting authority to act Te whiwhi whakamanatanga Executive office holders Ngā kaipupuri tūnga whakahaere Linking client accounts Te honohono pūkete kiritaki Nominated person Te tangata kua whakaingoatia Tax pooling Te whakarōpū tāke Gateway services
More intermediaries and others
Tax agents Ngā māngai tāke
Agents answers Ngā Whakautu Māngai Tax agent status Te tūnga māngai tāke Extension of time arrangements Te whakaroa i ngā whakaritenga wā Managing consolidated groups Te whakahaere rōpū tōpū Income tax for individual clients of tax agents Te tāke moni whiwhi mā ngā kiritaki takitahi a ngā takawaenga News updates for tax agents
More tax agents
Digital service providers Ngā kaiwhakarato ratonga matihiko
Getting started guide About the developer portal Mō te tomokanga kaiwhakawhanake Gateway services architecture Te hanganga ratonga tomokanga Services catalogue Te putumōhio ratonga
More digital service providers
Roles Ngā tūranga
Tax agents Ngā māngai tāke Bookkeepers Ngā kaikaute PAYE intermediaries Ngā takawaenga PAYE Payroll bureaus Ngā tari ripanga utu kaimahi Other representatives Ētahi atu māngai
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If you're having trouble logging in to myIR, check out these suggestions to help you get in to your account. You will not need to call us.

I’ve forgotten my user ID

Go to the myIR login page, select 'Forgot user ID or password?', then 'Forgot username?'. Enter your IRD number and verify your email address.

IRD numbers contain 9 digits. If your IRD number has 8 digits, add a 0 before entering the rest of your IRD number. 

My password does not work

If you’ve typed the correct password, try clearing your cache and cookies, then close your browser and try again. This should clear any previous passwords still being used by the browser to log in.

Reset password using Google Chrome

1. In Chrome, select the (vertical ellipses) in the top right corner of the screen.

2. Choose More tools.

3. Choose Clear browsing data.

4. Choose the desired time range in the drop-down menu. To delete everything, select All time.

5. Make sure the box next to Cookies and other site data and Cached images and files are ticked.

6. Select Clear data.

Reset password using Internet Explorer

1. In Internet Explorer, click the gear icon on the top right corner.

2. Choose Internet options from the drop-down menu.

3. Under Browsing history click Delete.

4. Make sure the box next to Cookies and website data are ticked.

5. Select Ok.

If clearing your computer cookies is not the issue, please make sure:

  • you type your password in, if you've been copying and pasting it
  • you enter it in the correct case as your password is case-sensitive
  • you do not have an extra space character at the end of your user ID - your smartphone may have added one in.

I've forgotten my password

You’ll need your myIR logon username and the email address registered to this logon to reset your password. You can reset your password by choosing 'Forgot user ID or password?' on the myIR login page.

For a strong password, we recommend combining four words. Uncommon words are better. Avoid passwords used on other websites.

Passwords must be between 12 and 255 characters long.

Passwords cannot include:

  • more than 2 of the same numbers in a row
  • more than 3 of the same letters in a row
  • common sequential keyboard combinations
  • commonly used password terms
  • your user ID.

Examples of sequences and words that cannot be included: qwerty, zxcv, bbbb, 12345, 112233, 007, 1995, 2002, [email protected], letmein, secret, changeme, remember, openup.

You cannot reuse your last 10 passwords.

I've requested to reset my password but have not received an email to reset

It can take up to 10 minutes to receive the email. If you have not received an email, check your junk folder.

I received a blank screen when trying to log in

If you're trying to log in and do not receive an error message after entering your user ID and password, close your browser and log in again. If this does not work, try clearing your browser history.

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